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If you’re considering counselling but feel unsure where to start — which therapist to choose, which service fits, or even how therapy works — you’re not alone.

At Beyond Happiness, many clients reach out simply knowing something isn’t quite right and wanting support that feels safe, warm, and non-judgmental. We’re here to help you take the next step — gently.

You don’t need to have it all figured out

“Do I need individual or couples counselling?”

“Is what I’m experiencing ‘serious enough’?”

“Which therapist would understand me best?”

“What if I choose the wrong person?”

These questions are incredibly common — especially when you’re

already feeling vulnerable.

You don’t need to know the answers before reaching out.
We can figure them out together.

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You might be wondering:

Step by step, we'll help you find steadiness in the storm.

How we help you find the right fit

When you contact Beyond Happiness, we take time to understand:

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  • What’s been bringing you here

  • What kind of support you’re hoping for

  • Any preferences you have for your therapist

  • Whether in-person or virtual counselling feels best

 

Based on this, we’ll guide you toward:

  • The service that best fits your needs

  • A therapist whose approach and experience align with you

  • A starting point that feels manageable — not overwhelming

 

Finding the right fit matters, and we take that seriously.

This page is for you if...

This might be the right place to start if:

  • You’re new to counselling

  • You feel unsure how to name what you’re experiencing

  • You’re choosing between individual, couples, or family support

  • You want help deciding which therapist to book with

  • You’re feeling nervous but curious about starting therapy

If you’re here, you don’t have to be certain — just open to support.

Counselling support that fits your life

In-person counselling in Kitchener-Waterloo

Whether you prefer meeting face-to-face or accessing support from home, we’ll help you find an option that works for your life and schedule.

Virtual therapy across Ontario

What happens next

What happens after you reach out

  1. You contact us through our form or booking page

  2. We connect with you to learn more about what you’re looking for

  3. We recommend a therapist or next step

  4. You decide how you’d like to move forward

No pressure. No obligation. Just support.

You don’t have to decide alone

Starting therapy can feel big — but you don’t have to do it perfectly.

We’re here to help you take the next step in a way that feels supportive and respectful.

Contact us

Address

Waterloo

Unit #301 - 99 Northfield Drive East

ON N2K 3P9

Contact

226-868-2192

Opening Hours

Mon - Fri

9:00 am – 8:00 pm

Saturday

9:00 am – 2:00 pm

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